We diviided the led light according to the using eviiroment. Most of our product is the commercial LED Lighting
Commercial lighting is a term used to describe lighting that is used in commercial spaces, including auto dealerships, distribution centers, churches, factories, offices, and warehouses. Unlike residential lighting, commercial lighting is made to withstand more abuse and has a longer lifespan.
While the focus of residential lighting is often on aesthetics, commercial lighting is task orientated. Commercial lighting systems are designed based on what the application is. For example, in an office-type setting, you may see task lighting, which illuminates specific areas where employees need concentrated light to be able to perform their jobs.
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It is difficult to buy and return easily?
Following the sale of the last two months of building materials and the after-sales declassification of home appliances, this issue of focus Xiaobian continues to talk about the furniture after-sales service situation in China. As we all know, the market competition in the furniture industry has always been fierce, and the advertising of furniture manufacturers is also very hot, and it will certainly attract the attention of many consumers. Some consumers were impressed by the advertisement, and they bought the furniture with great joy. It took a while to find out that the furniture was big or small. It is easy to say when consumers need to pay for it, and it is difficult for consumers to ask for returns. Is such a thing a common phenomenon or a common phenomenon? Buying easy to return is difficult? Furniture after-sales service policy interpretation [about furniture after-sales regulations] A certain media in the previous year for the national consumer online shopping and physical stores, a special survey, launched "you are satisfied with the purchase of home products in physical stores The survey? received more than 1,000 valid questionnaires within one month. The results show that consumers buy the most home furnishing products in the store, which is 16%. In the process of consumption, the troubles that consumers encounter are ranked first in the after-sales service. In addition to physical stores to buy furniture, online shopping furniture will also encounter after-sales problems, which return is a big problem. Many netizens found problems after receiving the goods, looking for seller complaints, hoping to replace the goods, but they were pushed and pushed; it was difficult for the seller to agree to replace the goods, but asked the consumers to bear the return shipping costs. Many consumers will often give up the return and exchange, taking into account the transportation costs, transportation risks, and the satisfaction of the products after the exchange. The rules on the sale of furniture are relatively vague. Some people will say why there are so many problems in the after-sales service of furniture. Does the country have no relevant laws and regulations to regulate the market? Xiaobian looked at the information and found that the after-sales service was mentioned in the national mandatory standard (GB5296.6-2004 "Consumer Use Instructions (Furniture)"), but the statement is rather vague, saying only that "the quality guarantee period is two years, and the package is implemented. Repair, replacement and return of the package, did not make detailed and clear provisions on the specific deadlines, responsible persons, and operational provisions of the Three Guarantees. In fact, furniture products also enjoy the "three guarantees" (including repair, replacement, return) services, but not included in the national mandatory "three guarantees" deadline product catalog, but the implementation of the "three guarantees" agreed between the operators and consumers The deadline, and this also caused some blurry areas of furniture consumption. Many merchants are not very transparent and transparent about whether furniture can be returned or not tested. Some sellers will not issue invoices on the grounds of promotion, etc., and the test qualifiers are required to be presented after the buyer has confirmed the purchase. The consumer is not fully informed beforehand. [Furniture after-sales service problem] Six major problems of furniture after-sales service First, the warranty period is too short. Unlike some electrical appliances after-sales warranty period, most furniture has only one year warranty time. If you need to repair for more than one year, you need to pay. The maintenance period is usually 5 years, and there may be no maintenance service after 5 years. The one-year warranty period, although in line with national regulations, is considered “very insincere†by many consumers, because the chances of furniture problems occurring within one year are too small, and all repairs will be charged after one year. Second, the hands can not be guaranteed without a certificate. In addition to a small number of more standardized businesses, most furniture and building materials products will not issue product descriptions at the time of sale to clarify the warranty responsibility. Some furniture is not officially invoiced at the time of sale, only receipts or invoices. More importantly, almost no store sales staff will take the initiative to introduce consumers to the after-sales service. When the consumer asks, only about 20% of the sales staff will care about him, and even want to put forward these The person who asked the problem is leaving, and about 10% of the sales staff said that they are not very clear. Third, the scope of warranty is not clear Most of the special products are not covered by the warranty, but in the process of consumer purchase, there is almost no store to take the initiative to explain. Moreover, "man-made damage" is not covered by the warranty, but what can be considered as damage? Most sales people just say that "the master will come to see if it will be clear." This kind of statement will naturally make many consumers feel very entangled. Fourth, I only want to repair and do not want to return "If there is any problem, can you return?" A furniture store salesperson answered the reporter's question and said: "If there is a problem with our furniture, you can repair it, but you will not accept the return. Unless the product has serious quality problems, such as environmental indicators are not qualified, and the materials agreed with the contract are inconsistent, etc., can be returned." V. It is difficult to achieve nationwide warranty. In fact, due to the different strength of the manufacturer, not only the maintenance period, Even the service project home business is also very different from the home appliance industry. For example, home appliance companies often set up special distribution centers and maintenance outlets in major cities across the country, accepting nationwide warranty, manufacturers or their special maintenance points will provide uniform standard services, while in the home industry, except for a small number of scale Outside the country's nationwide sales and service network, many companies can't do it. Sixth, the quality of on-site service is uneven Because the strength of the manufacturer is different, not only the maintenance period, but also the service project home enterprises are also very different from the home appliance industry. For example, home appliance companies often set up special distribution centers and maintenance outlets in major cities across the country, accepting nationwide warranty, manufacturers or their special maintenance points will provide uniform standard services, while in the home industry, except for a small number of scale Outside the country's nationwide sales and service network, many companies can't do it. [Industry and Consumer Responses] Some stores have launched “three-year three-packâ€. Although there is no uniform warranty on furniture and building materials in the country, the industry generally stipulates that the warranty period for furniture is one year, but some companies will Extended to 3 to 5 years. According to Xiaobian, a domestic large-scale furniture store announced a period of time from the national stores to extend the "three guarantees" service period, in which the three-pack period of furniture and building materials products was extended from one year to three years, and the three-pack period of home improvement services consisted of two. The year is extended to three years, that is, "three years and three guarantees", which greatly exceeds the state's mandatory regulations on the "three guarantees". Buying regular manufacturers' products Many complaints are mostly small manufacturers that do not have brand reputation and formal production requirements. There is no standard requirement for product production, and after-sales service is not systematic, resulting in frequent problems. Consumers Association also reminds consumers that it is prudent to buy furniture products, and that it is not cheap to buy counterfeit counterfeit products, and ultimately will not be worth the candle. Therefore, when consumers purchase furniture, they try to buy furniture in a regular furniture store, buy environmentally-friendly furniture, and confirm the order. Consumers should pay attention to pre-emptive rights pre-sale agreement. Consumers should have self-protection awareness. Don't listen to the propaganda of manufacturers. Pay attention to pre-emptive rights protection. When purchasing furniture, ask the merchant to indicate the name, model and color of the furniture on the documents. Relevant information, materials, etc., and indicate the delivery time, the "three guarantees" period and other verbal commitments, providing strong evidence for post-defense rights protection. Consumers can also request to sign a contract with the merchant, implement the verbal commitment of the manufacturer into the contract, and save relevant contracts, invoices, after-sales service receipts, invoices, etc., and if there is a dispute in the future, it can be based on evidence. . Although some merchants may mislead consumers in order to evade their responsibilities, saying that “the additional clauses do not meet the requirementsâ€, in fact, not only can the clauses be added to the contract, but even another clause can be written as an annex to the contract, and they all have the same legal effect. When signing a furniture sales contract with a merchant, it is necessary to see the contract content, pay the deposit carefully and avoid default in the middle. At the same time, pay attention to check carefully when receiving the goods, do not be busy signing the receipt of goods, and properly keep the relevant credentials for purchasing furniture. After discovering the quality problems of the furniture, it is recommended that the consumer consult with the merchant or the manufacturer first. If the negotiation fails, they can complain to the Consumer Council or appeal to the administrative department of industry and commerce, or apply for arbitration or file a lawsuit. Related reading: · Careful fall into the trap home improvement building materials after-sales warranty is confusing · seemingly tight loopholes many home appliances after-sales warranty rules secret · Chao home: smart cat feeder with cat face recognition Bistro