Enterprise fingerprint attendance system use question answer

Many enterprises have encountered a lot of questions about the fingerprint access control system during the use of the fingerprint access control system. The following list of common seven questions is provided for your reference:

1. What should I do if I can't enter the management program due to personnel changes?

A: First, the computer must be installed OFFICE2000 or above, and the Access software is installed. Then go to the installation directory of the hypervisor, find the Att2000.mdb file, double-click to open it, and then find the USERINFO table in the interface that appears. Double-click it to open and search for SECURITYFLAGS. This field, in this field, the identifier with the value "158" is deleted.

2, can not enter the device menu mode, how to do?

A: You can use the devices to communicate with each computer. After successful communication, enter the device management. Click Clear Administrator Privileges to clear the administrator on the device. After the connection is disconnected, you can enter the menu mode of the device.

3. Why is the data saved when downloading all records less than the downloaded data?

A: When downloading records, the management program will determine the downloaded record data, duplicate records will be automatically deleted, and the saved records will not be saved again.

4. Why do I have normal attendance but show that I have absenteeism in the statistics?

A: First check your time period setting, and confirm that your attendance record is within the time range of sign-in and back-out. For example, the check-out time you set is from 17:00 to 18:00, and your attendance record is 16 : 30, then the record is an invalid record, and the system will determine that you will complete the work in the afternoon (when there is no sign-off record set in the attendance rule, it will be absenteeism). Second, check whether your attendance record time is correct.

5. How to delete an existing shift?

A: You can add a new empty shift first, and then use the empty shift to replace the shift that will be used in the staff schedule, and then delete the corresponding shift in the shift management.

6. Why is there a late/early retirement in the attendance statistics table and there is no record of early retirement in the record query?

Answer: Please check the settings in attendance calculations in the attendance rule to see if “Take late/early leave when no-sign on attendance is recorded”. If this item is checked, the system will be judged as late/early leave.

7, the company leaders do not need to sign back, but to calculate attendance, how to set?

Answer: (1) Enter the attendance setting under the maintenance of the employee and remove the attendance effectively;

(2) Set a time period without signing in and out, and generate a shift, and apply the shift to the corresponding personnel.

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